OK, it took me four days. I didn't want to start my blog off negative but I've been waiting to share this "buyer beware" story. I hope that you all read this and NO ONE WILL EVER shop on this website.
It was my son's birthday, and as I always do, I let Jacob decide what theme his party would be this year. The big decision was Shrek! I went online to find the best price on plates, napkins, favors, pinata ... you know the deal. $55.15 plus $13.80 for shipping later -- the order was placed. I used the website hometowncelebrations.com since they seemed to have the best prices and selection. Well, I guess you know how this story ends.... After many calls, e-mails and tears (those are mine) the order never came and I had to order from another website with rush shipping. I think my e-mails say it all
It was my son's birthday, and as I always do, I let Jacob decide what theme his party would be this year. The big decision was Shrek! I went online to find the best price on plates, napkins, favors, pinata ... you know the deal. $55.15 plus $13.80 for shipping later -- the order was placed. I used the website hometowncelebrations.com since they seemed to have the best prices and selection. Well, I guess you know how this story ends.... After many calls, e-mails and tears (those are mine) the order never came and I had to order from another website with rush shipping. I think my e-mails say it all
Sent: Tuesday, March 02, 2011 8:45 PM
To: custcare@hometowncelebrations.com
Cc: lwilson@ms.bbb.org
Subject: Re: order yhst-12866521576591-12484 from hometowncelebrations.com
| Hometown Celebrations,
|
"To: "hometowncelebrations.com (through Yahoo! Store Order System)" <custcare@hometowncelebrations.com>
Date: Friday, March 5, 2011, 7:42 AM
Please cancel this order. I've tried contacting you repeatedly. The party is tomorrow and the items will not be here in time. The order was placed on the 22nd. Completely UNACCEPTABLE!!!!!!! I've already ordered and received from another website!!!! So disappointed and frustrated.
Date: Friday, March 5, 2011, 7:42 AM
Please cancel this order. I've tried contacting you repeatedly. The party is tomorrow and the items will not be here in time. The order was placed on the 22nd. Completely UNACCEPTABLE!!!!!!! I've already ordered and received from another website!!!! So disappointed and frustrated.
This was the worst experience I'd ever had virtual shopping. I did file with the Better Business Bureau. And now with you. Shew, I feel vindicated.
(I did end up buying from www.perfectpartybycody.com - came in two days and I had to pay some hefty shipping. I'll review them later, but they sure get the gold medal for getting my party supplies to me! I also got my money back on my credit card from HomeTownCelebrations.com)
Website Review - hometowncelebrations.com. WORST website ever.
☆☆☆☆☆
(I did end up buying from www.perfectpartybycody.com - came in two days and I had to pay some hefty shipping. I'll review them later, but they sure get the gold medal for getting my party supplies to me! I also got my money back on my credit card from HomeTownCelebrations.com)
Website Review - hometowncelebrations.com. WORST website ever.
☆☆☆☆☆
whew...I will definitely stay away from this one. Little guy is only going to be 2 this fall so I haven't had to deal with disappointment..that would be horrible:(
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